Shipping & Delivery Information
How is my order prepared and shipped?
Expert Printing & Quality Check
Our commitment to quality begins the moment you place your order. Each photo print is produced using state-of-the-art printing technology and the finest materials to capture every detail with vibrant accuracy. Before any print leaves our facility, it undergoes a rigorous quality check by our team of experts. This process ensures that each print meets our high standards for color accuracy, sharpness, and overall presentation. We take pride in our craftsmanship, so you can take pride in your purchase.
Processing & Production Times
We understand that waiting for your new art piece can be tough, so we strive to make our process as swift and efficient as possible. Here’s a breakdown of our production times:
- Unframed Prints: Typically processed and shipped within 1-4 working days.
- Framed Prints: Due to the additional work involved in framing, these orders are processed and shipped within 4-10 working days. However, we often fulfill and ship them faster than this timeframe.
Once your order is ready, it will be securely packed to ensure it arrives in pristine condition.
Secure Packaging
We know how important it is that your prints arrive undamaged and ready to display. That’s why we use high-quality, durable packaging materials to protect your order during transit. Each print is carefully packed to prevent bending, creasing, or any other potential damage. For framed prints, we use additional protective measures to safeguard the frame and glass.
Shipping & Delivery
We partner with reliable shipping carriers to deliver your prints quickly and safely. Here’s what you can expect:
- Shipping Confirmation: As soon as your order is dispatched, you will receive a shipping confirmation email with tracking information. This allows you to monitor the progress of your delivery in real-time.
- Delivery Times: Most orders are delivered within 6-10 working days from the date of order. Please note that delivery times may vary depending on your location and the shipping carrier.
International Shipping
We are pleased to offer international shipping to many destinations around the world. International delivery times vary based on location and customs processing. Please allow additional time for international orders, and note that customs fees or import duties may apply.
Shipping Costs
Shipping costs are calculated based on the size and weight of your order, as well as the delivery destination. You can view the shipping costs for your order at checkout before completing your purchase.
Order Tracking
You can track your order at any time using the tracking link provided in your shipping confirmation email. If you have any questions or concerns about your order’s status, our customer service team is here to help.
Satisfaction Guarantee
Your satisfaction is our top priority. If you encounter any issues with your order upon delivery, please contact me within 14 days of receiving your print. We will work with you to resolve any problems and ensure you are completely satisfied with your purchase.
Need help?
If you have any further questions, please do not hesitate to contact us at paul@expaulore.com.